Returns Policy

If you don’t answer FedEx’s call to schedule the appointment within 3-4 days, the machine will be returned to Betstco, and refunded minus 15% and return shipping

We offer a 60 Day Money Back Guarantee

 

If you need to return an item, simply email us at Cservice@betstco.com with your name and order number. We will send return instructions via email. You notified by email and will be refunded once we have received and processed your return.

1: Request Return within 60 days of purchase requesting a Return. 2: Item must be received within 14 days or return will be voided. 3:An inspection of items will be made to determine the condition of the item is the same as when shipped. 4: After inspection, an Email will be sent determining the Status of the Return. 5: Refund of all costs except full return shipping cost, damages noted upon return, and a 15% restocking fee. NO COD’S Unauthorized Return’s Will Not Be Processed.

 

SHIPPING & LOCAL PICK-UP OPTONS & INFORMATION

 

We Use FedEx Freight LTL for all shipments over 125lbs.

 

All freight items are shipped via freight truck only.

 

We have listings with Free flat rate Shipping for lower 48 states

 

Free SHIPPING via FedEx Freight:

 

Shipping is free shipping to any Business, Residence, or picked up at the closest Terminal we have to you. Free Shipping is to any of the lower 48 states. 

 

 – FedEx Freight only recognizes a business as an address having a commercial sign displaying its name and address number.

 

 – Terminal pick-up  How it works: 1st we will confirm the terminal location nearest your residence. When you arrive at the terminal for pick-up they will load it for you onto a trailer, in the back of the vehicle, etc…

 

  – Be sure to provide a contact phone number when requesting delivery to your residence or Terminal pick-up.  

• Change of address after an item has shipped (even if it’s down the block) will incur a $300 fee. This is a FedEx fee and we do not keep this fee.

 INSURANCE: Insurance is included on all shipments  

 

– Your shipment is fully insured when it is shipped. If any damage occurs or there are missing parts please be sure to note it when you sign for the product. If you don’t notice until after you unpack it, that’s ok, take some pictures and send them to cservice@betstco.com so we can process your claim and get you the parts you need so you can start using your product.

 

We Use FedEx Ground for all shipments under 125lbs.

 

Listings with free shipping are to any Business or Residence. Free Shipping is to any of the lower 48 states. Cannot Deliver to PO Box or APO address.

 

Free SHIPPING via FedEx Ground:

 

Local Pick-Up

 

Local pick-up available at our location 83371 Melton Rd., Creswell, Oregon 97426  M-F 9am – 4pm, please call in advance so we can be ready to load your pick-up, trailer, or? We have Forklifts

 

Local Pick-Up on WEEKENDS by appointment only!

 

OTHER SHIPPING INFORMATION:

 

• For shipping to Hawaii or Canada, please contact us for a shipping quote.

Anyone seeking shipment outside of the lower 48 states must contact Customer Service at 1-877-876-7895 to place order.

 

– We have Great Rates in these areas, give us a call or drop us an email so we can get you a Great Deal on a Value Leader Implement

 

– Most products you can unload with the bucket of your tractor using a chain to lift it off the back of the truck.

 

– We can hold shipping on fully paid items upon your request by email for up to 30days.

 

-For International customers; we can ship to your freight forwarder, please contact us for information regarding International Shipping!

 

Thank You